Does ACM Group disclose personal information?

ACM Group only discloses personal information as authorised or required by law. This may involve disclosing such information to the following entities:

  • Related entities in the ACM Group;
  • Our authorised agents or third party suppliers and service providers, such as process servers and document storage providers;
  • Our legal representatives;
  • Customer authorised representatives;
  • Credit reporting bodies (see below);
  • Courts and tribunals;
  • Any entity that may obtain an interest in an account; or
  • Other persons with customer consent.

ACM Group may disclose certain credit-related personal information to credit reporting bodies. ACM Group discloses information to the following credit reporting bodies:

Equifax
1300 850 211
www.mycreditfile.com.au

Illion (Australia) Pty Ltd
1300 734 806
+61 39828 3333 for international callers.
www.checkyourcredit.com.au

Experian Australia Credit Services Pty Ltd
1300 784 134
www.experian.com.au/credit-services/credit-services.html

Customers have the right to request any of the above credit reporting bodies to do the following:

  • Not use credit reporting information for the purposes of pre-screening of direct marketing by a credit provider; or
  • Not use or disclose credit reporting information if you believe, on reasonable grounds, that you have been, or are likely to be, a victim of fraud.

The company may disclose personal information to entities or branches which are part of ACM Group which are located overseas, including the Philippines. If a customer relocates overseas, we may disclose personal information to overseas agents.