Who We Are

ACM Group’s history

In 2000, ACM Group entered the debt ledger acquisition market, leveraging its infrastructure and relationships developed through its mercantile agency experience. ACM Group completed its first acquisition of non-performing debt from a major multinational financial institution in December 2000.

In 2003, building on a strong customer relationship with one of Australia’s leading banks, ACM Group acquired its first non-performing bank debt ledger. ACM Group continues to have a strong relationship with this institution.

Starting in 2004 ACM Group purchases non-performing debt portfolios from Australia’s largest telecommunications carrier.

In 2006 ACM Group entered into a forward flow agreement with a major financial institution.

In 2006 ACM Group implemented a new in-house, Web-based operating and management system which provides direct access to a number of commercial analytical databases. This system was developed over two years and was tested for three months prior to implementation. The new system allows it to incorporate a number of best practice operational controls and methodologies to support and enhance individual collector performance and effective team management.

By mid 2007 ACM group had evolved from its origins as a collector of smaller dollar value, longer-dated debt to now focusing on higher dollar value, short-dated debt. Due to its new IT systems and longer-term contracts, ACM Group continues to grow its business and is now one of the largest acquirers of non performing debt in Australia.

In 2008 ACM Group entered into a second major forward flow agreement with another leading Australian Bank.

Due to controlled growth of the company in 2009 ACM Group exceeds 275 collection staff